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About UsAt Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
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Location Description Located on the beachfront between the Atlantic Ocean and Currituck Sound, our Sanderling Resort is as an idyllic of a workplace as they come. Between the hotel and private homes on location, the vast ocean and tranquil sound, protective dunes and dancing marsh grasses, and excellent staff with a CARE culture, we think you'll find Sanderling to be an excellent home away from home. Sanderling Resort boasts 120 guest rooms, and 18,448 sq ft of event space. Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental insurance to fit your needs • Palm University (You can grow both personally and professionally through on-line webinars and self-study courses) • 401K match (Let us help you build your financial future) • Companywide Hotel Room Discounts (Who doesn’t love to get away) • Paid Time Off • Employee Assistance Program (We are here to support you) • Employee family events (bring the kids!)
OverviewJob Summary:
At Theodosia, our seasonal premier fine dining restaurant, the Restaurant General Manager role is a key position within our resort, ideal for a seasoned professional with a deep passion for hospitality and extensive knowledge in restaurant operations. This role focuses on driving service excellence, culinary distinction, and overall profitability, encompassing the comprehensive management of the restaurant's day-to-day operations and maintaining its high standards of quality and service.
Job Specification:
- Location: Onsite at The Sanderling Resort, Duck, NC
- Shift & Schedule: Seasonal / Full Time
- Salary: Individual compensation decisions are based on experience and qualifications
Why Join Us:
- Competitive Salary and Benefits: Comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such, employer paid life insurance, employee meals in our cafe, local discounts, and employee rates on hotel stays.
- Dynamic Environment: Opportunity to work with amazing team members in a luxurious resort setting with diverse banquet events.
- Career Growth: Opportunities for professional growth and advancement in the culinary and hospitality field.
Job Responsibilities (but not limited to):
- Oversee the daily operations of Theodosia, ensuring excellence in guest service and quality of food and beverage offerings.
- Lead, inspire, and manage the restaurant team, including recruitment, training, development, and performance management.
- Collaborate with the Director of Food & Beverage and Executive Chef to develop menu offerings, maintain food quality standards, and ensure a cohesive dining experience.
- Manage financial performance of the restaurant, including budgeting, forecasting, and P&L management.
- Implement and maintain high standards of cleanliness, health, and safety in all areas of the restaurant.
- Develop and execute strategies to enhance customer satisfaction, increase revenue, and maximize profitability.
- Foster strong relationships with guests, team members, and other departments within the resort.
- Analyze and interpret market trends to adapt strategies and stay competitive.
- Plan and oversee marketing and promotional activities to increase brand awareness and attract new clientele.
- Address guest complaints and resolve issues promptly to maintain a high level of customer satisfaction.
- Manage on line booking system and reservations program
Excelent Benefits!
Paid Time Off
Paid Holidays
401K with a match
Health Insurance
Dental and Vision Insurance
Employer Paid Life Insurance
Hotel Room Discounts
Part of the Pyramid Global Hospitality Team
QualificationsPreferred Quailifications:
- Bachelor’s degree in hospitality management or related field.
- A minimum of 5 years of management experience in a high-end restaurant or hospitality environment.
- Ability to lead with integrity and support our culture of 'People First'
- Proven track record of successfully managing a fine dining establishment.
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Excellent financial acumen, with experience in budgeting, forecasting, and P&L management.
- Outstanding customer service skills and ability to handle challenging situations diplomatically.
- Knowledge of current food and beverage trends, particularly in the luxury sector.
- Proficiency in restaurant management software and Microsoft Office Suite.
- Excellent communication, organizational, and problem-solving skills.
- Flexibility to work during peak hours, including evenings, weekends, and holidays.
